Project Templates List and Edit Views

A Project Template is a shell for a project that makes sure all the necessary steps are followed. Templates also let you assign tasks to specific employees.

Navigation Example

Main Menu > Setup > Service Types

Info

To create Project Templates, right-click a Service Type in the list view and select Edit Project Templates, or use Menu (button) in the edit view.

List View: Project Templates

Buttons Explained

Button Description
ArrowsNavigates between Project Templates.
ViewDisplays a list of Project Templates.
NewCreates a template for the current Service Type. If there is no Service Type, the message “Please add a Class.” appears; create a Service Type first.
MenuLayout

Fields Explained

Field Description
Field Chooser (*)Add or remove columns.
IDThe system-generated number for the entry.
StatusThe status of the Project Template (Pending, Active or Cancelled), as selected on the status bar of the edit view.
DescriptionThe description of the Project Template, as entered on the status bar of the edit view.
Enable GroupsA checkbox indicating whether the Project Template uses groups (milestones, groups and tasks) or only milestones and tasks.
CreatedThe date on which the entry was created.
UpdatedThe date on which the entry was last updated.
Updated ByThe user who last updated the entry.
DaysThe total number of days the project should take.
HrsThe total number of hours the project should take.
Widget

A submenu (also opened by right-clicking the entry) with these options:

  • Edit
  • Copy
  • Delete (Ctrl + Delete)

Edit Project Template

Edit Project Template for Switch, with milestones, groups and tasks, and the buttons, status bar and tabs labelled
Project Template Edit View

Buttons Explained

Button Description
ArrowsNavigates between Project Templates.
EditLets you edit the fields.
NewCreates a template for the current Service Type. If there is no Service Type, the message “Please add a Class.” appears; create a Service Type first.
SaveSaves any changes and recalculates any totals.
DeleteDeletes the template if it has not yet been used.
CopyCopies the template to create a new template.
MenuLayout

Status Bar

Field Description
Status

Select a status for the Project Template from the dropdown list:

  • Pending (the default for a new template)
  • Active
  • Cancelled

Only Active templates can be added to a project.

DescriptionEnter a description for the Project Template.
Enable Groups

Checkbox. If checked (the default for a new template), the template has three levels: milestones, groups and tasks. If unchecked, the template has milestones and tasks only.

Can be changed only while the template has no items.

A template can be added only to a project with a matching Enable Group setting.

Service Types (filter)Select a Service Type from the dropdown list of all the Service Types.

Items (tab)

Items tab of the Switch Project Template, highlighted, listing milestones, groups and tasks with tags, resources and hours
Project Template Items Tab

Fields Explained

Buttons Description
Add Item (button)

Adds a new milestone (top-level) item for you to fill in.

Unavailable when not in Edit mode (click Edit (button) on the top row).

Update

Select the update to apply to all the selected records when you click the adjacent Update button. The update options are:

  • Tags
  • Resource (milestones and tasks only)
  • Days (milestones only)
  • Hrs (tasks only)
+ –Expands or collapses the view.
Clipboard iconToggles showing or hiding notes that are added to items using the context menu.
Actions (button)

Options to:

  • Add Predecessors: Adds the previous entry as a predecessor (requirement) for the selected entry. Applies to milestones only.
  • Remove Predecessors: Removes the predecessor from the selected entry.
  • Delete: Deletes the item after you confirm.

Info

Fields marked in blue (✎) can be edited.

Field Description
Field Chooser (*)Add or remove columns.
IDThe system-generated number allocated to the project.
Parent IDThe system-generated number allocated to the parent entry (an entry with sub-items).
Order IDA number that indicates the sequence of the entries in each level.
LevelA number that indicates which level the entry belongs to: 1 for a milestone, 2 for a group and 3 for a task.
DescriptionThe description of the task or project.
Tags

The tags allocated to the entry.

Tags can be added or removed only with Update or the context menu.

Resource (Default)

The default resource that performs the task. A different resource can be selected on the ticket.

Can be edited only on milestones and tasks.

Predecessor

The task that must be completed first. Predecessors can be added or removed using Actions (button).

They can also be added by selecting an option from the dropdown list of valid predecessors.

Only milestone predecessors are used when a project is scheduled.

NoteDisplays a truncated version of any note that is added to the item using the context menu.
Billing

The billing option, selected from this list:

  • None
  • Fixed
  • Variable
  • Out of Scope

Can be edited only on groups.

Days

The number of workdays the milestone is expected to take.

Can be edited only on milestones.

Hrs

The number of hours the task is expected to take.

Can be edited only on tasks. The hours of groups and milestones are totalled automatically from the items under them when you save.

Widget

A submenu with the following options (depending on which level item was clicked). If Enable Groups is unchecked, a sub-item added to a milestone is a task:

  • Add Sub-Item (Ctrl + Enter)
  • Insert Item Above (Ctrl + Up)
  • Insert Item Below (Ctrl + Down)
  • Duplicate (Shift + Alt + Down)
  • Move Up (Alt + Up)
  • Move Down (Alt + Down)
  • Add/Remove Tags
  • View/Edit Note
  • Delete (Ctrl + Delete): A milestone (level 1) with items under it cannot be deleted; the message “Delete Failed. The selected root item contains child items.” appears. Delete its items first.

Status (tab)

Status tab of the Switch Project Template, highlighted, listing Pending, Active, Complete and Cancelled with their colours
Project Template Status Tab

Info

Fields marked in blue (✎) can be edited.

Fields Explained

Field Description
Add Status (button)

Adds statuses.

Unavailable when not in Edit mode (click Edit (button) on the top row).

Field Chooser (*)Add or remove columns.
IDThe system-generated number for the entry.
Order IDA number indicating the order of the statuses.
CodeThe short description for the status.
DescriptionThe full description for the status.
Default

Whether the status is the default for one of these options, selected from a dropdown list:

  • Fix Dates: Default status when dates are fixed (no longer changed by automatic scheduling).
  • On Assign Task: Default status when a task is assigned.
GroupThe applicable Status Group.
ColourThe colour for the status. To change it, click the colour field and select a different colour.
Widget

A submenu (also opened by right-clicking the entry) with these options:

  • Move Up: Moves the status one row higher.
  • Move Down: Moves the status one row lower.
  • Delete: Deletes the status if it has not yet been used.

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