Setup Example – Goods Returned (Suppliers)

Goods Returned – Suppliers (transactions) record stock returned to suppliers. They are created by copying a Supplier Debit Note.

This Transaction Type does not update accounting and only manages inventory. The Supplier Debit Note reserves the stock, and Goods Returned – Suppliers issues the stock, which removes it from inventory.

💡This page provides an example of a Transaction Type setup for goods returned to suppliers.
In this example, the transactions are not posted to the ledger.

Unlike the Goods Returned Transaction Types for customers and production, which receive stock back into inventory, this Transaction Type issues stock. See Setup Example – Goods Returned (Customers) and Setup Example – Goods Returned (Production).

  • Description: Goods Returned – Suppliers
  • Code: GT SUPP
  • Entities: All

Settings (tab)

Info
  • This section lists the compulsory and optional settings that can be used to customise Goods Returned – Suppliers transactions.
  • Settings with Default as part of the name can be changed when capturing a transaction.
Setting Description Value When Required
Accounting > Pricing

Select a pricing option from the dropdown list:

  • None
  • Cost Price
  • Sell Price
  • Supplier Price
  • Accounting
Supplier PriceAlways
Defaults > Default – Data Filter

The default filter when you view a list of transactions for the Transaction Type.

The options are:

  • Today
  • This Month
  • Pending
  • Active
  • Pending & Active
Select an option from the dropdown list.

The default filter is:

  • Pending & Active.
  • Add the setting if you want a different default filter.
General > Add Items from the following Categories

Limits the items that can be added to those in the selected categories.

Click Edit in the Value column and select the categories.

Click Edit.

Move the categories from the Available to the Selected section to include them.

Move the categories from the Selected to the Available section to exclude them.

If you want to limit the items that can be added.
General > Enable Company

Select what type of company should be in the header:

  • N/A
  • Customers (All)
  • Customers (Active)
  • Suppliers (All)
  • Suppliers (Active)
Suppliers (All)Always
General > Enable Entities

Select an option from the dropdown list:

  • Registered: Allocates transactions to a registered entity.
  • Branch: Allocates transactions to a branch and its registered entity. The selected branch must be linked to a registered entity.
  • Till (PoS): Allocates transactions to a specific till. Used for Point of Sale (PoS) transactions.
BranchIf you want to allocate transactions to a branch.
General > Enable Staff

Select how transactions are assigned:

  • None: Transactions are not assigned.
  • All: Transactions can be assigned to users, and a rep can be selected.
  • Rep: Transactions can only be linked to a rep.
  • Assign To: Transactions can only be assigned to a user.
Select the applicable option from the dropdown list.If you want to allocate the transaction to a staff member.
General > Reference LookupEnter Reference lookup lists.

Click the Value column and enter the lookup entries, one per line.

Check the Auto Height box to show the full lookup list.

If you want staff to select a reference from a lookup list instead of entering one.
Inventory > Default – Inventory Location (Transactions)

Select a default inventory location for the Transaction Type.

(Inventory locations are created under Entities.)

Select a location from the dropdown list.If you want to specify a default location.
Inventory > Enable Resolves

Specify what must happen to inventory items.

The options are:

  • Purchase: The inventory must be purchased. This resolve is used for copying transactions and does not affect inventory.
  • Produce: The inventory must be produced. This resolve is used for copying transactions and does not affect inventory (e.g. Work Orders).
  • Reserve: The inventory is reserved for an order (e.g. Sales Orders).
  • Issue: The inventory is issued to a job or customer (e.g. Work Orders, Sales Orders, Customer Invoices).
  • On Order: The inventory is ordered, but not yet received (e.g. Purchase Orders, Work Orders).
  • Receive: The inventory is received (e.g. Supplier Invoices, Work Orders).
IssueAlways
Mobile > Enable in Mobile App

Checkbox.

If checked, the transaction can be accessed from the mobile app.

Check the box.If you want to manage the transactions from the mobile app.
Transaction Items > Enable Adding Items

Specify which type of items can be added to a transaction.

The options are:

  • None: No items can be added; only the header information appears. Use this option sparingly, and not for accounting transactions, because it has no fields for amounts.
  • All: You may add items and custom items.
  • Custom: You may only add custom items. Typically used for ledger transactions.
  • Items: You may only add items. You may not add custom items. Typically used for invoicing, credit and debit notes.

All the buttons to add items still appear. A disabled feature shows an error message when clicked.

NoneAlways
Settings tab of the example Goods Returned – Suppliers Transaction Type (GT SUPP), not posted to the ledger, linked to a supplier, with the Issue resolve that removes the stock
Settings tab – not posted to the ledger, linked to a supplier, Issue resolve

Statuses (tab)

Note
  • You may create an unlimited number of statuses.
  • However, there are only four Status Groups:
    • Pending
    • Active
    • Complete
    • Cancelled
  • The first status should allow editing.
  • The final status should ideally not allow editing.
  • If the setting Accounting > Enable Accounting is checked, at least one status should have the Accounting column checked.
  • If inventory is used, at least one status should have the Inventory column checked.
  • If editing is allowed when the inventory or accounting columns are checked, any accounting or inventory reports should be considered provisional.
Statuses tab of the example Goods Returned – Suppliers Transaction Type (GT SUPP), Pending, Complete and Cancelled, where Complete updates inventory only
Statuses tab – Pending, Complete (updates inventory only) and Cancelled

Categories (tab)

Info
  • Use categories to sort records.
  • The categories you choose should be meaningful to your business.
  • Using categories is optional but recommended.
  • Categories can be copied from another Transaction Type. The existing categories are replaced by the copied categories.

This example has no categories. If you want to sort your Goods Returned – Suppliers transactions (e.g. by reason for the return, such as damaged goods, incorrect items or short delivery), create your own categories. Goods Returned – Suppliers transactions are created by copying Supplier Debit Notes, and the category is copied with them. You can change the category on a copied transaction, but it is easy to forget. It is therefore best to use the same categories as the Transaction Type they are copied from. See Transaction Categories Tutorials.

Copy Rules (tab)

Info
  • Copy Rules determine when transactions may be copied.
  • Although two transactions are involved in the copy, you only need to create one Copy Rule.
  • User access must be set for each Copy Rule.
  • You can automate copying transactions by selecting a Trigger status.

No Copy Rules. Most inventory transactions end the transaction flow, so they are not copied to other transactions.

Goods Returned – Suppliers transactions are created automatically, from the reserved items, when a Supplier Debit Note is set to Complete (see the Supplier Debit Notes Copy Rules).

Output Templates (tab)

Info
  • Output Templates are the forms you need to print, preview or email a transaction (e.g. invoices).
  • Default templates are included. They automatically show your company name, logo and bank details, as filled in on the Output tab of a registered entity.
  • You may edit these templates to include or exclude information.
  • You may also create your own forms and templates from scratch.
Output Templates tab of the example Goods Returned – Suppliers Transaction Type (GT SUPP), the uploaded Goods Returned to Suppliers template
Output Templates tab – Goods Returned to Suppliers template

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