Status Tutorials

  • All the Master Data and Transaction modules have Status fields, which can be used to manage the data.
  • Transactions can have both Header and Item statuses.
  • You may create as many statuses as you need. However, there is a finite list of Status Groups to which each status must be allocated.
  • Status settings define conditions within the workflow (e.g. a transaction is pending, complete or reconciled).

The procedures are the same for Assets, Contacts, Customers, Entities and Suppliers. In all cases, the status functions are under Menu (button) > Edit Statuses when you view a list of entries.

💡These tutorials explain how to create, edit, delete and reorder statuses.


How to Create Default Statuses

Info
  • This feature is only available if statuses are not yet created. The default statuses that are created differ between modules.
  • For example, for customers, these statuses are created:
    • Prospect (Pending Group)
    • Suspended (Pending Group)
    • Active (Active Group)
    • Closed (Cancelled Group)
  1. Navigate to Edit Statuses.
  2. Click Add Default (button).
  3. Edit the statuses as necessary.
    • Note: You can rename, delete and add statuses.

How to Create Unique Statuses

  1. Navigate to Edit Statuses.
  2. Click Add/Edit (button).
  3. Click the top row and fill in the details as follows:
    1. Code = Enter a short description for the code (e.g. Pending).
    2. Description = Enter an explanation of when the status is used (e.g. Pending approval).
    3. Default = Select New from the dropdown list if the status applies to newly created entries.
    4. Group = Select a group from the lookup list of groups. The options differ per module. Typically, these options are available:
      • Pending: The entry must still be approved or should not be used (e.g. the account was suspended).
      • Active: The entry is active.
      • Cancelled: The entry is inactive or cancelled (e.g. the account was closed).
    5. Colour = Click inside the colour block and select a different colour from the available colours.
  4. Click Save (button).

How to Edit Statuses

  1. Navigate to Edit Statuses.
  2. Click Add/Edit (button).
  3. Edit any of the fields.
  4. Click Save (button).

How to Delete a Status

Note

Once a status is used, it cannot be deleted. If you try to delete it, a popup explains where it is used.

  1. Navigate to Edit Statuses.
  2. Click Add/Edit (button).
  3. Right-click the status to remove and select Delete.
  4. Confirm the deletion on the popup.

How to Change the Order of Statuses

Note
  • The order of the statuses should match the order in which they are used (e.g. Pending > Active).
  • This order helps to automatically set the next status in the hierarchy when certain processes are completed.
  1. Navigate to Edit Statuses.
  2. Click Add/Edit (button).
  3. Right-click the status to move and select Move Up or Move Down.

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